Dmitry
Kirsanov

Built and launched a clinic-facing LLM assistant in five months, from initial requirements to production.

• Designed the assistant around clinic workflows. It retrieves information from the clinic's knowledge base (RAG), identifies the patient's request and collects appointment details. Patients can contact it through messaging apps, web chat or email; requests are forwarded to clinic administrators.
• Built a pre-release evaluation pipeline with simulated patients and an LLM judge, covering 50+ scenarios and 8,800+ automated tests. Tracked the cost and latency of every dialogue against the service-level targets.
• Launched the system and oversaw its production operation. Around 92% of patient conversations were handled without human intervention. Developed the unit economics and financial model to support investor discussions.

Led client analytics projects, built an expert review team and streamlined submissions to reduce missed deadlines.

• Hired and led the expert review team.
• Led analytics for 20+ startup and nonprofit projects, building SQL/API data pipelines, ROI and churn models, and presenting the resulting metrics to clients.
• Introduced a no-code submission workflow in Jira from scratch, reducing SLA breaches from roughly two per week to occasional cases.

Reconstructing financial facts from fragmented records, complex ownership structures and disputed transactions.

• Identified suspicious transactions at a major real estate developer that caused more than $100 million in damage.
• Found a buyer for a bankrupt electric steel plant. The plant was sold as a going concern for more than $1 million, allowing production to continue and preserving jobs.
• Managed insolvency, restructuring and asset-transfer projects, including an asset exchange between two multibillion-dollar metals groups.

Clients came from footwear, woodworking, mining and ore processing, gas chemistry, metallurgy, real estate development and retail.